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@Frequently Asked Questions
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@Q1 : How long is the term of consulting?
A: It depends on clientfs situations ; however, we usually set 6 months as one term.

@Q2 : How much is the consulting fee?
A: Consulting fee differs by situation. Please contact us for details by e-mail
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
¨ kaizen@toh.ne.jp

@Q3 :Does Toyotafs Kaizen can be applied to non-manufacturing industry?
A: Of course, it does. Toyotafs Kaizen is not about car production but about how to
@@find and eliminate wastes in every work. Elimination of waste is a Kaizen, so it can
@@be applied to any type of industry.

@Q4 :What is Kaizen, anyway?
A: Kaizen is to eliminate wastes in every work and make the work more effective.

@Q5 :What is 5S (five S)?
A: Five S stands for Seiri (organizing), Seiton (sorting), Seisou (cleaning, shining),
@@ Seiketu (maintaining), Shitsuke(discipline, sustaining).

@Q6 :What is in the advance meeting?
A: -Our consultant will visit your company to learn about your requests on business@
@@@processimprovement (Kaizen) and the recognized problems.

@@ -Consultant will observe the workplaces of your company and analyze the
@@@problems to
solve.

@Q7 :At the maximum,
@@@@@how many people can participate in the in-house session?
A: The maximum number of the participants is 30,@we use group work and other
@@ activities in the session and keeping the group to a manageable size is important.


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